La Ferme de Sainte Marthe is responsible for processing your personal data collected on the website www.fermedesaintemarthe.com (the “Site”). La Ferme de Sainte Marthe makes every effort to protect your privacy as best as possible during your visits to our site.

What data do we collect?

- the data that you voluntarily transmit to us
When you register, fill out our form to place an order or request a catalog, Ferme de Sainte Marthe collects the personal information you have agreed to share with us. This personal information includes your email address, first and last names, postal address, telephone numbers, and any reviews you may leave on the website following your order. We do not have access to your bank details, which are transmitted directly to our secure and encrypted payment platform, Paybox.

- Your browsing data When you browse our site, La Ferme de Sainte Marthe collects information related to your browsing session. This includes: your requests for availability alerts, quotes, catalogs, contact information, reviews, and newsletter opening. When you browse the site, La Ferme de Sainte Marthe associates a unique identifier with your devices and collects information related to the browser or operating system you are using (Apple or Android), as well as its version. La Ferme de Sainte Marthe also uses cookies to store and access information in order to improve your browsing experience on the site.

What do we do with your data?

The personal data collected about you is subject to computer processing for the following purposes:
- Processing your order
When you place an order on the Site, the personal data necessary to process your order is communicated to our company. Furthermore, this data is also processed for customer relationship management and for the accounting purposes of Ferme de Sainte Marthe (your invoices).
- Sending communications relating to the service offered by Ferme de Sainte Marthe
Does La Ferme de Sainte Marthe send you several types of emails?:
Emails relating to your order: order confirmation, payment receipt, order shipment confirmation, product availability alert, satisfaction questionnaire.
Ferme de Sainte Marthe Newsletter: If you subscribe to our newsletter, you'll receive an average of two per month. An unsubscribe link is included in all newsletters, giving you the freedom to stop receiving emails at any time.
Catalog: We send the catalog to customers who have placed an order within the last 3 years. You can contact us at dpo@fermedesaintemarthe.com at any time to unsubscribe from this mailing.
- Statistical analyses The data from your orders are used to establish statistical analyses which allow us to manage the commercial activity of La Ferme de Sainte Marthe.

Is your data shared?

If you have expressly agreed to receive offers from our partners, your email address and/or registration information may be shared with them for commercial prospecting purposes (last name, first name, email address, and postal address only). We will only offer you communications with partner companies with whom we share common values ​​and are close to our sector of activity. La Ferme de Sainte Marthe is committed to ensuring that an unsubscribe link is present on all communications from its partners, in order to give you the freedom to stop receiving them at any time. You can no longer receive any offers from La Ferme de Sainte Marthe's partners in your customer account or by sending us a request at dpo@fermedesaintemarthe.com.

How long is your data kept?

The personal data you provide to us relating to your customer account, your orders, and your browsing data are retained for a period of 10 years in accordance with applicable tax and accounting laws. After this period, your account will be automatically deactivated and you will need to create a new one. If you have never placed an order, your data will be deleted after 3 years from your last contact.

What is our cookie policy?

Cookie Policy on the Site: The Ferme de Sainte Marthe cookie policy informs you about the operation and purpose of the cookies used by La Ferme de Sainte Marthe and tells you how to manage your choices with regard to these cookies.

What is a cookie?

A cookie is a piece of data stored on a computer, tablet, or mobile device when you browse the internet. Cookies allow the website to recognize your browser. They are primarily used to remember your choices and preferences. They do not cause any damage to your device. For example, they allow you to personalize the content you view. You can, of course, disable or prevent the placement of these cookies (see the "help" section of your internet browser to configure these functions).

How does it work at Ferme de Sainte Marthe?

When you browse La Ferme de Sainte Marthe, you authorize us, via a consent cookie, to collect data about your browsing. This data is then used to compile statistics and improve browsing on our site. The data we collect mainly includes the pages you view, open, and exit, the type of browser and device you use, as well as information such as the number of clicks on a given page. This collected data remains anonymous and does not reveal your identity. Information from these cookies can be stored for up to 10 years. As a reminder, you can delete your cookies at any time (see the "help" section of your Internet browser to configure these functions).

How to manage your cookie choices?

You can allow or refuse the storage of cookies on your device using the settings in your internet browser. The configuration of these settings varies depending on the browser. You can usually find detailed instructions in the Help menu of your browser or by following the links below:
For Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies For Safari™: http://support.apple.com/kb/PH5042 For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
For Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
For Opera™: http://help.opera.com/Windows/10.20/en/cookies.html

How is your data protected?

La Ferme de Sainte Marthe implements all necessary technical and organizational measures to protect the personal data we hold against any access, modification, destruction, or disclosure. To this end, we have implemented the following security measures: Our internal computer network, our servers, as well as the Site are subject to technical measures that allow us to guarantee the highest level of security for your personal data. We do not have access to your passwords or credit card details. Access to your personal data is strictly reserved for employees of La Ferme de Sainte Marthe, only for the necessary processing and for which you have given your consent. Any illegal intrusion into our database will result in an immediate alert and the implementation of the necessary actions.

How to access your data or request deletion of your account?

You have many rights regarding your personal data: Right of access: you have the possibility to request a copy of your personal data in our possession;

Right to erasure or rectification: You can request the erasure or rectification of your personal data deemed incorrect or obsolete. You can modify all information concerning you directly in your Ferme de Sainte Marthe account. We remind you that we may retain your data when required by law or when we consider it legitimate, particularly in the event of fraud or violation of our General Conditions;

Right to object: you have the right to object at any time to the processing of your personal data;

Right to restriction: you have the right to restrict the processing of your personal data. We remind you that this right applies when: you contest the accuracy of your personal data during the period allowing us to verify the accuracy of your data; in the event of unlawful processing by La Ferme de Sainte Marthe of your personal data and you request a restriction of your data; your personal data is still necessary for the establishment, exercise or defense of your rights in court but we no longer use it.

Right to data portability: You have the right to receive your personal data and to transmit it to another data controller. To exercise your rights or for any additional information, please contact us directly at dpo@fermedesaintemarthe.com or via the "Contact Us" section on the homepage. We will respond within one month.

You also have the option to file a complaint with the CNIL, the supervisory authority in France. Contact details for the Data Protection Officer: dpo@fermedesaintemarthe.com.